Unify and manage all support related communications from multiple channels on a single platform.
Enable different parties work together to quickly and efficiently solve customer problems.
Chanel Based, Bot Integration, Dynamic Capacity Management, Pool Direction (Nurse, Doc).
Chanel Based, Agent Based, Bot Based, Conversation History, Performance Monitoring.
Social Media Integrations; Whatsapp, Facebook, Slack, Skype, Telegram, Twitter, Microsoft Teams.
Ortus Software & Consultancy
