All communications from multiple channels are unified and managed
on a single Ortus4C platform
Different parties work together to quickly and efficiently solve customer problems
on a single Ortus4C platform
Chanel Based, Bot Integration, Dynamic Capacity Management, Pool Direction (Nurse, Doc).
Chanel Based, Agent Based, Bot Based, Conversation History, Performance Monitoring.
Social Media Integrations; Whatsapp, Facebook, Slack, Skype, Telegram, Twitter, Microsoft Teams.