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Ortus Logo

Smart & Interactive Platform
for Customer Services

All customer requests flowing in from multiple communication channels are
managed interactively and in an enriched way on Ortus4C unique omni-channel platform


All communications from multiple channels are unified and managed
on a single Ortus4C platform


Different parties work together to quickly and efficiently solve customer problems
on a single Ortus4C platform

Feature List

Peer to Peer Chat

Pool Management

Chanel Based, Bot Integration, Dynamic Capacity Management, Pool Direction (Nurse, Doc).

Auditor View


Chanel Based, Agent Based, Bot Based, Conversation History, Performance Monitoring.

Video Chat

Social Media

Social Media Integrations; Whatsapp, Facebook, Slack, Skype, Telegram, Twitter, Microsoft Teams.

Mobile SDK